Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Department of Public Works (DPW)
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To learn more please visit ourDepartment of Public Works (DPW)
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You can find out more about what is recyclable on our Public Work'sDepartment of Public Works (DPW)
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You can find out all of the city's policies and procedures for waste collection on ourDepartment of Public Works (DPW)
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The City of Shawano provides collection of refuse from residents on a weekly basis and recycling on a biweekly basis. City issued automated carts must be placed at the curb by 7 a.m. the day of collection but not before 5 p.m. preceding the normal collection day. You may call the Department of Public Works at 715-526-3512 to see when you collection day is scheduled or visit theDepartment of Public Works (DPW)
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Department of Public Works (DPW)
Please note: property owners are required to keep their sidewalk clear of ice and snow within 24 hours of any snowfall.
Salt/Sand piles can be found at the following locations within the city:
- West Second Street near the Sheriff’s Department.
- East Elizabeth Street near the Skate Park
- West Richmond Street at Sturgeon ParkDon’t forget to bring your own shovel and container!
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For more information please visit theDepartment of Public Works (DPW)
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The City of Shawano provides collection of refuse from residents on a weekly basis and recycling on a biweekly basis. City issued automated carts must be placed at the curb by 7 a.m. the day of collection but not before 5 p.m. preceding the normal collection day. You may call the Department of Public Works at 715-526-3512 to see when you collection day is scheduled or visit theDepartment of Public Works (DPW)
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The department is open Monday through Friday from 7:00 am to 3:00 pm except specified holidays.Department of Public Works (DPW)
Administration/City Hall
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Administration/City Hall
City Hall is open Monday through Thursday, 7:00 a.m. to 4:30 p.m. and Friday 7:00 a.m. to 11:00 a.m., except for specific holidays.
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City Hall is located at:Administration/City Hall
127 S Sawyer Street
Shawano, WI 54166
The building houses not only City Hall, but also the City Police Department, the Community Room and the Shawano-Bonduel Municipal Court. -
City Hall's telephone number is 715-526-6138 and the fax number is 715-526-5751.Administration/City Hall
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Administration/City Hall
Eddie Sheppard, the City Administrator holds office hours at City Hall (127 S. Sawyer Street) Monday-Thursday from 8:00 am to 4:00 pm and on Fridays from 8:00 am to 11:00 am or by appointment.
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According to City of Shawano Municipal Code Section 7.13(7) no household shall have more than 3 dogs and 3 cats over 5 months of age.Administration/City Hall
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Administration/City Hall
City residents may obtain dog and cat licenses at Shawano City Hall. Licenses are effective January 1st to December 31.
Proof of rabies vaccination must be presented at issuance of license.
An additional $5 State Penalty is charged if your dog license is not obtained before April 1st.
Dog and cat license fees are $15 for an unaltered male or female and $10 for a dog or cat who is neutered or spayed
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Administration/City Hall
All City of Shawano residents vote at Shawano City Hall. The polling place is open from 7 a.m. to 8 p.m.
For further information about voting and voter registration call the City Clerk or Deputy Clerk at 715-526-6138 or visit the
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If you have questions regarding your city real estate taxes and/or personal property taxes contact the City Clerk-Treasurer at 715-526-6138 or stop in at City Hall.Administration/City Hall
You may be able to find your answers right here in our website on the -
Liquor Licenses run from July 1st to June 30th. If you are applying after July 1st, your fees will be prorated accordingly.Administration/City Hall
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1st Installment: January 31st (Please use first/full payment stub) 2nd Installment: April 30th (Please use second payment stub) 3rd Installment: July 31st (Please use third payment stub) Personal Property Taxes are due in full on January 31st.Administration/City Hall
Parks and Recreation
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Please contact the Parks and Recreation Department at (715) 526-6171 for Shelter availability.Parks and Recreation
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Parks and Recreation
The weight room is open during all business hours.
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Parks and Recreation
All pool hours are listed on our schedule.
Shawano Municipal Utilities (SMU)
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SMU is located at 122 N Sawyer Street.Shawano Municipal Utilities (SMU)
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SMU office hours are 7:00 am to 4:30 pm Monday through Friday. The main office phone number is 715-526-3131. The fax number is 715-524-3798.Shawano Municipal Utilities (SMU)
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If you notice a street light that is out or not working properly, please call Shawano Municipal Utilities at 715-526-3131. You may also click the website button "Report a Concern" and complete the requested information.Shawano Municipal Utilities (SMU)
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Yes, please go to the web site link. You will need to know your account number and customer number. Write down the confirmation number as proof of payment.Shawano Municipal Utilities (SMU)
Police Department
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Police Department
The Police Department lobby is open Monday-Thursday, 7:00 am-4:30 pm Friday 7:00 am-11:00 am, excluding holidays.
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Police Department
Available services include parking ticket payment, open records requests, bicycle licensing, taxi driver licensing and fingerprinting.
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The owner or lessee of every lot or parcel of land in the city in front of or abutting upon a sidewalk shall clear the entire sidewalk of snow or ice within 24 hours after any given snowfall and shall cause the entire sidewalk to be kept clear of snow and ice.Police Department
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Police Department
Complaints regarding tall grass, junked vehicles, rubbish and snow/ice on sidewalks in the City of Shawano contact Dena Henning at 715-526-6138.
Building/Zoning
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Building/Zoning
The Building Inspector/Zoning Administrator’s office hours are Monday, Wednesday and Friday from 10:00 AM - 12:00 PM.
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You must obtain a fence permit for any fence longer than 24' in length from the Building Inspector.Building/Zoning
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Yes, if the swimming pool can contain more than 24 inches of water. Pools must be setback at least 5 feet from the side or rear lot lines and from any other structure. The permit fee is $40.Building/Zoning
Also, the pool must be completely enclosed by a fence of not less than 5 feet nor more than 6 feet in height. Gates need to be provided with locking devices. Fencing must be erected within 5 days of completion of pool. A fence permit, which is $40, is required.
You may submit an online application for a -
Building/Zoning
For zoning questions or to request a zone change for City property, contact the Building Inspector/Zoning Administrator Department at 715-526-6138.
Office hours are Monday, Wednesday and Friday, 10:00 AM to 12:00 PM and is located at:
127 S Sawyer Street
Shawano, WI 51466
Shawano/Bonduel Municipal Court
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Shawano-Bonduel Municipal Court Clerk's office is located at 127 S. Sawyer Street, Shawano, WI inside City Hall. The Municipal Courtroom is located at 129 S. Sawyer Street, Shawano, WI and is part of the same building but has a separate entrance.Shawano/Bonduel Municipal Court
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Shawano/Bonduel Municipal Court
The office hours for the Shawano-Bonduel Municipal Court Clerk are Monday - Wednesday from 8:00 am to 3:00 pm (closed from 11:30-12:00), Thursdays from 8:00 am to 3:00 pm (closed from 11:00 to 12:00) and Fridays from 8:00 am to 11:00 am.
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Shawano-Bonduel Municipal Court Clerk's telephone number is 715-524-6173.Shawano/Bonduel Municipal Court
Tax Increment Districts (TID/TIF)
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Tax Increment Districts (TID/TIF)
TID = Tax Increment District
The actual physical area designated for potential development projects.
TIF = Tax Increment Financing
The economic development program that helps promote local tax base expansion by using property tax revenue to fund site improvements within a specified area (see TID).
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Tax Increment Districts (TID/TIF)
Every year when we pay our property tax bills, several different taxing entities receive a portion of this revenue. The jurisdictions include the City, Shawano School District, Shawano County, Technical College, and the State of Wisconsin. Although the City collects the full property tax payment from you, we only retain a portion of the total for our operations and finances. And while the City is the only entity involved in investing in the growth of the tax base, the other taxing jurisdictions also benefit from that growth.
When new development occurs within a TID, 100% of the new tax revenue is retained to pay off project costs. Projects could be new roads, water, sewer, blight elimination/raising of buildings (such as the Naber building, which is currently being developed into the Downtown Plaza), development incentives, and other project costs permitted by state law. General city property taxpayers DO NOT pay for these costs – they are paid for only by developments that occur within the TID itself.
It is important to note that revenue from the original, pre-TID property values continues to go to the taxing entities, like the school district, to ensure they are not losing revenue. One of the common misconceptions about TIF is that properties within a district do not pay taxes. That is not true. Each property owner within the district is charged property taxes based on the value of their property, and at the same rate as everyone else in the community.
Essentially, the other taxing entities are foregoing new tax revenue (generated only from tax base that would not occur “but for” the TID being in place) for a period of years until the TID closes. When the TID closes, ALL of the taxing entities benefit from the increased tax revenues within the TID. The local city or village is the agent that invests in economic development, but from which all other entities benefit financially.
Prior to the creation of any TID, a Joint Review Board must approve it. This Joint Review Board, required by state law, has a voting representative from each of the affected taxing entities, as well as a citizen representative. Further, the Joint Review Board must be assured the TID is financially able to pay itself off so general taxpayers do not have to pay for costs associated with TID projects.
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Tax Increment Districts (TID/TIF)
Cities, villages, and towns, even when they are neighbors, often compete for new tax base and job growth as they look for revenue to ensure they can continue to provide residents with the best possible public services with the lowest property tax burden. The desire to be the best possible place to live and work is a value held by all communities; thus, the associated competition for economic development. New tax base means new revenue; new job growth means more money available to spend in the local economy and on local businesses; new businesses and amenities (public and private) means more people viewing the community as a place to invest in a home and/or in which to raise a family. New economic development increases tax base so residents do not experience higher property tax bills in the future. The City of Shawano Common Council wishes to ensure high-quality services and amenities, with the lowest required taxes possible.