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Similar to reading your electric meter, Shawano Utilities crew members collect usage data from your water meter with an automatic meter reading (AMR) device. Our data collection devices read your meter from a distance and store that information in a format that is then downloaded into our billing software to help produce your monthly billing statement.
In some cases or during certain times of year, our collection devices are not able to communicate with your meter to deliver consumption data. In that event, we provide you with an estimated billing statement, based on your normal usage history for that time of year. Any difference between the amount actually used and the estimated amount billed is corrected automatically when the next regular meter reading is obtained. Ultimately, you pay only for the amount of water actually used.
Streets Division & Water/Sewer Operations
2905 E Richmond Street
Shawano, WI 54166
Phone: 715-526-3512
Fax: 715-526-3519
Public Works Director
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Engineer
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Operations Director
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Water/Sewer Foreman
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Office Manager
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Monday - Friday
7:00 am - 3:00 pm
(except specific holidays)