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Water / Sewer Department
The City of Shawano has four wells that are tested regularly to ensure that Shawano residents and businesses continue to receive a safe and plentiful water supply.
Meter Reading & Billing
Similar to reading your electric meter, Shawano Utilities crew members collect usage data from your water meter with an automatic meter reading (AMR) device. Our data collection devices read your meter from a distance and store that information in a format that is then downloaded into our billing software to help produce your monthly billing statement.
In some cases or during certain times of year, our collection devices are not able to communicate with your meter to deliver consumption data. In that event, we provide you with an estimated billing statement, based on your normal usage history for that time of year. Any difference between the amount actually used and the estimated amount billed is corrected automatically when the next regular meter reading is obtained. Ultimately, you pay only for the amount of water actually used.
Water Quality
The City of Shawano routinely monitors the city’s drinking water according to Federal and State regulations. Our constant goal is to provide you with a safe and dependable supply of drinking water. We are committed to ensuring the quality of your water.The annual CCR reports are available online in our Archive Center. If citizens have any questions please contact the Public Works Department at 715-526-3512
The most current CCR Report can be seen by clicking
Contact Us
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Department of Public Works (DPW)
Streets Division & Water/Sewer Operations
2905 E Richmond Street
Shawano, WI 54166Phone: 715-526-3512
Fax: 715-526-3519Scott Kroening
Public Works Director
EmailMatt Pleshek
Engineer
EmailAndrew Daniel
Operations Director
EmailPatrick Bergner
Water/Sewer Foreman
EmailJulie Hoffman
Office Manager
EmailOffice Hours
Monday - Friday
7:00 am - 3:00 pm
(except specific holidays)