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Water / Sewer Department
The City of Shawano has four wells that are tested regularly to ensure that Shawano residents and businesses continue to receive a safe and plentiful water supply.
Meter Reading & Billing
Similar to reading your electric meter, New London Utilities crew members collect usage data from your water meter with an automatic meter reading (AMR) device. Our data collection devices read your meter from a distance and store that information in a format that is then downloaded into our billing software to help produce your monthly billing statement.
In some cases or during certain times of year, our collection devices are not able to communicate with your meter to deliver consumption data. In that event, we provide you with an estimated billing statement, based on your normal usage history for that time of year. Any difference between the amount actually used and the estimated amount billed is corrected automatically when the next regular meter reading is obtained. Ultimately, you pay only for the amount of water actually used.
Water Quality
The City of Shawano routinely monitors the city’s drinking water according to Federal and State regulations. Our constant goal is to provide you with a safe and dependable supply of drinking water. We are committed to ensuring the quality of your water.The most current CCR Report can be seen by clicking
https://www.cityofshawano.com/DocumentCenter/View/1593/2019-Annual-Drinking-Water-Report-
Contact Us
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Department of Public Works (DPW)
2905 E Richmond Street
Shawano, WI 54166
Phone: 715-526-3512
Fax: 715-526-3519
Scott Kroening
Public Works Director
Email
Matt Pleshek
Engineer
Email
Andrew Daniel
Operations Director
Email
Patrick Bergner
Water/Sewer Foreman
Email
Julie Hoffman
Office Manager
Email
Office Hours
Monday - Friday
7:00 am - 3:00 pm
Except specific holidays
Staff Directory